One-on-One Tech Help

During our temporary suspension of in-person library services, Tech Help will be available over the phone or via Zoom.

Need help using your new Kindle or iPad?  Want to create a Facebook profile  (or delete one!) but don’t know how to get started?

Book a 1 hour appointment for One-on-One Technology Help! 

To book your appointment, contact us by phone at 207-633-3112 or by email at tech@bbhlibrary.org.

Learn how to use…

    • Library ebooks or audiobooks on your computer or portable device
    • Use the library’s free resource databases
    • CloudLibrary and Hoopla help
    • Email (phone number required to create email account)
    • Minerva library account basics (how to access and manage your Boothbay Harbor Memorial Library account online)
    • Windows 7, 8 or 10 Basics (please inquire about any specific programs)
    • Mac (Apple) Basics (please inquire about any specific programs)
    • iPad and tablet device Basics
    • Android, iPhone and other smart devices
    • Kindle or Nook eReaders
    • Microsoft Office Basics (Word, Excel, Powerpoint)
    • USB Flash Drives to save personal files
    • Google Drive, Google Suite (Docs, Sheets)
    • Facetime, Skype, Zoom or Google Meet for video chatting
    • Spotify or Pandora for listening to music
    • Social media like Facebook, Twitter, Tumblr, Instagram, Pinterest, or LinkedIn

BEFORE YOU ARRIVE

    • Please arrive with a clear goal of what you would like to learn.
    • Please arrive with all the necessary passwords needed to access your device or accounts.
    • Be sure to bring in any device you need help with. If necessary, we can provide PC laptops with Windows 7, 8 or 10, Chromebooks, Kindles and iPad for demonstration.
    • We are unable to troubleshoot or fix malfunctioning devices, take apart or replace physical parts on a device, or participate in credit card transactions.

(Please note that you may only book ONE appointment at a time – instructor will determine placement after initial meeting for future appointments. Maximum 5 appointments per patron per year.)


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Big thanks to Cranston Public Library for sharing their Tech Help text with us!