One-on-One Tech Help

Need help using your new Kindle or iPad? Want to learn more about our digital library resources?

Book an appointment for one-on-one Tech Help! 

To book your appointment, contact us by phone at 207-633-3112 or by email at tech@bbhlibrary.org.

Tech Help is available in-person or over the phone.

Learn how to use…

  • Library e-books or audiobooks on your computer or smart device
  • Use the library’s free resource databases
  • CloudLibrary and Hoopla help
  • Email (phone number required to create email account)
  • Minerva library account basics (how to access and manage your Boothbay Harbor Memorial Library account online)
  • Windows 10 or 11 Basics (please inquire about any specific programs)
  • Mac (Apple) Basics (please inquire about any specific programs)
  • iPad and tablet Basics
  • Android, iPhone and other smart devices
  • Kindle e-Readers
  • Microsoft Office Basics (Word, Excel, Powerpoint)
  • USB Flash Drives to save personal files
  • Google Drive, Google Suite (Docs, Sheets)
  • Facetime, Skype, Zoom or Google Meet for video chatting
  • Spotify or Pandora for listening to music
  • Social media like Facebook, Twitter, Tumblr, Instagram, Pinterest, or LinkedIn

BEFORE YOU ARRIVE

  • Please arrive with a clear goal of what you would like to learn.
  • Please arrive with all the necessary passwords needed to access your device or accounts.
  • Be sure to bring in any device you need help with. If necessary, we can provide PC laptops with Windows 10, Chromebooks, Kindles and iPad for demonstration.
  • We are unable to troubleshoot or fix malfunctioning devices, take apart or replace physical parts on a device, or participate in credit card transactions.

(Please note that you may only book ONE appointment at a time – instructor will determine placement after initial meeting for future appointments. Maximum 5 appointments per patron per year.)

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